Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you submit our contact form
• Project details and business information you share during consultations
• Communication history related to our services

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide our services
• Communicate with you about projects and updates
• Improve our website and services
• Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service providers who assist in delivering our services (e.g., email hosting, cloud infrastructure)
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request transfer of your personal data

To exercise any of these rights, contact us at admin@idiomex.com.

7. Cookies

Our website uses cookies to improve your browsing experience. See our Cookie Policy for details.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by updating the "Last updated" date on this page.

9. Contact

For any privacy-related questions, contact us at admin@idiomex.com.